Dou the emergency situation, the Consular Department at the Embassy has added the following emergency lines:
Landline (central) - active 24/7 +493089045203
Cellular phones:
+491757022128 - including sending WhatsApp messages.
+491756140899 - including sending WhatsApp messages.
+491719105625
Please note! During the week between 16.06-23.06 there will be no consular reception at the Embassy!
The embassy will be close until 23/06.
We are aware of the current situation in which many Israelis are waiting for flights back to Israel, until the return date, the following is helpful information:
1. Rescue flights - please check the Ministry of Transportation website and the media.
2. Airline flights back to Israel -
El Al, Sun D'Or:
Registration for flights will be done using the website details listed below. We emphasize that registration cannot be done at the company's call centers.
Company website: https://www.elal.com
For a direct link to flight registration, click here:
https://www.elal.com/heb/general/campaigns/dedicated-flights-all-destinations-list
Arkia:
Company website: https://www.arkia.co.il/he
WhatsApp for service: 03-6903712
Israir:
Company website: www.israir.co.il
Call center for inquiries: 03-7955777
3. Accommodation - There are WhatsApp groups in Berlin to assist Israelis in need of accommodation, in addition to the following 3 additional options:
A. Leonardo Hotel Chain (help with hotel rooms at a discount), you can contact, in Hebrew, WhatsApp number +491511 262 7589
B. Hotel chain throughout Europe - 30% discount, hotline: +49800646377210
C. Chabad Community – Assistance with a discount of up to 50% at a hotel – Phone +4917661040541, +4917680305896
D. Hotel chain www.amanogroup.com Guests may send an email to reservations@amanogroup.com or via phone: +49 (0)30 347372300. Use the code Israel2025 to receive a 30% discount.
E. E. Hotel and apartment owner (Hebrew-speaking Israeli) – special 50% discount for Israelis in light of the situation – phone +4917662059029
4. Clinics (Hebrew-speaking doctors):
a. Www.doctor-goldstein.com - Anyone stuck in Berlin and in need of prescriptions for medication or medical treatment can come in the coming days without an appointment.
b. http://www.internistinnen-pankow.de/ - between 0800-0900 every day.
c. Israelis residing abroad and needing to renew a prescription can contact Sheba BEYOND's virtual medical center:
By phone: 073-8020065 or via the following link.
5. Psychological assistance – Matan Organization, Hebrew Attention and Support Line, WhatsApp calls +49-176-84958019, every day of the week between 20:00-22:00.
6. Kosher food assistance - Kobi's Kosher Catering:
For Israelis stuck in Berlin far from home - we are here for you!
With an open heart and an outstretched hand, we will be happy to provide you with hot meals, strictly kosher (meat, vegetarian, vegan) - with love and free of charge. Available Monday through Friday, between 09:00-16:00. Hebrew speakers and here for you
Instagram #kobiscatering, WhatsApp: +491717076053, +491628587484.
For any other issue, you can contact the Consular Department by email – consular@berlin.mfa.gov.il
Joint announcement by the Ministry of Transportation and the Ministry of Foreign Affairs (15.06.2025):
Due to the security situation and according to the instructions of the security authorities, the skies of the State of Israel are closed to civil aviation, there are no departing and arriving flights.
After approval is given by the security authorities - with the opening of the skies, the Ministry of Transportation will plan the return of flights, in coordination with the various airlines, as well as additional details.
Information to the public about the resumption of airline flights will be published, in due course, in all media and on various websites.
Please follow and prepare accordingly.