- Due to the limited size of the waiting room and the volume of visitors, a person who does not have an appointment or does not require consular services will not be permitted to enter the Consulate. This includes spouses and family members. Seniors, disabled individuals and minors requiring consular services may be escorted by one (1) other person.
- Every visitor is required to undergo a thorough security check before entering the waiting room. Security directives apply to all those who visit the Consulate. The instructions of the security staff must be obeyed at all times, throughout your visit to the Consulate.
- Do not bring any large bags with you to your appointment including large backpacks, suitcases or duffle bags. Personal purses or bags are allowed.
- Any electronic items (cellphones, headphones, electronic cigarettes, etc.) must be deposited in a safety deposit box (not affiliated with the Consulate) for a fee of $5.00 CAD. You will have access to your devices after your appointment.
- Any food, beverages and containers containing liquids are prohibited from entering the Consulate.
- Please come ready to administer your payment. Cash payments are not accepted - only debit/credit cards (excluding American Express).
In case of a request for a minor – one of the parents must appear in person at the mission.
Israeli citizens and foreigners over the age of criminal responsibility (12 years and up) may request to receive from the Israel Police a Criminal Information Certificate containing information about them.
Instructions for Israeli citizens:
Download the Request for Criminal Information form from the website. Complete the form and attach a letter of request.
Please note:
The certificate will be issued in Hebrew and in English.
The list of convictions will appear in Hebrew only.
The mission will deliver the certificate directly to the entity that is entitled to receive it.
Any visit to a mission must be arranged in advance through the online appointment scheduler.
The affidavit that is to be signed must be prepared in advance.
The service is provided free of charge.
If an apostille is required, a fee will be collected according to the Consular Schedule of Fees.
The cost of mailing will be determined according to the required destination.
The Israeli diplomatic and consular missions abroad have the responsibility to advise, guide and help the consular service recipient to handle matters abroad. The Consulate of Israel in Toronto provides consular services to residents of Ontario and Western Canada, including the provinces of Manitoba, Saskatchewan, Alberta, British Columbia, the Northwest Territories, the Yukon, and Nunavut.
Consular services are provided to those who attend their appointment in person, as well as those who mail in their documents. Some services (as described below) cannot be completed without attending the Consulate location in person.
Please note: appointments will not be scheduled by phone.
For the following services, you must attend the Consulate in person:
- Notification of an Israeli born abroad
- First-time applicants for any Israeli passport or travel documents, irrespective of age
- Renewal or extension of a passport of a minor (the minor is required to attend the Consulate in person as well)
- Changing of personal status i.e. marriage, divorce.
- Notarization of legal documents in front of the Consul
- Reporting and renewal of a lost or damaged Israeli passport or travel document
- Request to renounce Israeli citizenship
- Request for any name change
Instructions for those entering Israel:
- Canadian citizens entering Israel for visits of up to three months are required to carry a valid Canadian passport with an expiry date of at least six (6) months beyond the intended departure.
- For entry into Israel for purposes other than a visit of up to 3 months or for individuals with citizenship other than Canadian, a valid travel document with an expiration date of at least six (6) months beyond the intended departure is necessary. In addition, a visa is required.
For Consular Services in the rest of Canada:
The Consulate General of Israel in Montreal is responsible for Eastern Canada (Quebec, New Brunswick, Prince Edward Island, Nova Scotia and Newfoundland & Labrador).
The Embassy of Israel in Ottawa is responsible for the eastern part of Ontario (Ottawa up to and including Kingston)
Reception Hours for Consular Services:
The Consular Section is open to the public by appointment only from Monday to Friday, 9:30 AM - 12:30 PM (excluding holidays)
- Passport pick-up: Monday to Friday, 12:30 PM to 1:30 PM with prior confirmation only.
- Telephone Reception Hours: Monday to Friday from 9:30 AM - 1:30 PM at 416-640-8505. You may leave a voice message.
- For questions regarding military issues: Monday to Friday from 9:30 AM - 3:00 PM.
When the Consulate is closed and only in the case of emergency, you may leave a message at the following number: 416-823-7215. In case of emergencies, you may also call the Ministry of Foreign Affairs' emergency call centre in Israel at +972-2-5303155.