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Request for information on a traveler – entries to and exits from Israel

This service enables Israeli citizens and residents to receive a document detailing their entries to and exits from Israel, in order to prove a stay in Israel or abroad.
Required Documents To Apply
• Request for clarification of traveler information
• Photocopy of Israeli passport
• Photocopy of foreign passport (if any)
Tip
Payment is made at the consulate using credit and debit cards (including GiroKard).
If sending the application by mail, use the payment form or bank transfer - detailed instructions are at the bottom of the page.

If an apostille is required for the certificate - you must add a fee of 10 euros.
In order to receive the certificate by mail, you must add 5 euros for registered mail using the payment form.
Required presence at the Consulate
It is not mandatory to come to the mission, and the request may be submitted by mail.
Please note
Applications to the consulate must be sent to the consulate by registered mail only.

The consulate does not provide translation services.
Please note
The documentation is requested from within the country and the processing time for the request is up to 60 working days.
1
Who can apply
2
Related documents
How to apply
3
Fill out the form
Fill the forms
4
appointment
Schedule an appointment
1
Who can apply?

Those eligible to receive the service are citizens and residents of Israel, on their own behalf or on behalf of their minor children.
In case of a request for information on behalf of another person, including a family member who is not the applicant's minor child, a court order should be attached directing that the document be issued.
In case of a request for information about a deceased person, an inheritance order (or court order) must be attached.
 

2
How to apply

At the mission
By mail to the mission

3
Fill the forms

Request for clarification of traveler information 
Photocopy of Israeli passport
Photocopy of foreign passport (if any)

4
Schedule an appointment

Any visit to a mission must be arranged in advance.
Before coming to the mission, make sure you have with you all the required documents and completed forms.

5
Consular fee

The service is provided free of charge.
Payment is made only for sending the document by registered mail or for an apostille.

Make an appointment
In cases where attendance is required, an appointment must be made in the appointment system.

Appointment scheduling software will allow you to determine in advance the time of arrival at the embassy and the type of service requested. This will allow the embassy staff to prepare in advance and ensure courteous, efficient and quick treatment.

Please note that:
1. An appointment must be made for each person who arrives (in the case of families - for each member of the family).
2. The visitor's name must be written in foreign letters only (as written in the passport).
Information

You can contact us via email:

Consular@berlin.mfa.gov.il

or by phone Monday-Thursday between 2:00 PM and 4:00 PM: 030 890 455 11

Inquiries must include your ID number.

in order to pay by credit card:

 

Document

Starting from January 1, 2025, a payment option for consular services via bank transfer has been added, in addition to the existing payment options by credit or debit card.

 

The payment amount for the requested service will be in accordance with the details provided on the consulate's website, with the exact required fee listed in the fee schedule (if document return by mail is requested, an additional postage fee of 5 Euros will be charged).

 

The bank transfer must be made at least 3 business days prior to receiving the service.

 

When making a bank transfer, it is mandatory to include in the transfer notes: the full name of the service recipient (not the payer, if they are different), the requested service, and the Israeli ID number or passport number of the service requester.

 

When requesting a service (or sending documents by mail), a printout of the payment transfer confirmation must be attached.

 

Account Name: Botschaft des Staates Israel
0676114 00 Account Number:
DE47100700000067611400 :IBAN
DEUTDEBBXXX :BIC

 

Starting from January 1, 2025, a payment option for consular services via bank transfer has been added, in addition to the existing payment options by credit or debit card.

 

The payment amount for the requested service will be in accordance with the details provided on the consulate's website, with the exact required fee listed in the fee schedule (if document return by mail is requested, an additional postage fee of 5 Euros will be charged).

The bank transfer must be made at least 3 business days prior to receiving the service.

 

When making a bank transfer, it is mandatory to include in the transfer notes: the full name of the service recipient (not the payer, if they are different), the requested service, and the Israeli ID number or passport number of the service requester.

When requesting a service (or sending documents by mail), a printout of the payment transfer confirmation must be attached.

 

Account Name: Botschaft des Staates Israel
0676114 00 Account Number:
DE47100700000067611400 :IBAN
DEUTDEBBXXX :BIC

 

 

 

 

Security instructions for those arriving at the embassy:

You must arrive after making an appointment in advance only.

You must arrive equipped with an identification document (passport or ID card) with a photo, the required documents and a means of payment.

Please note that all visitors will be asked to undergo a security check along with their belongings.

For security reasons, personal belongings will not be allowed into the mission, including handbags and electronic devices.

Do not arrive at the mission with large handbags and/or suitcases.

Do not arrive at the mission with food and/or bottles or containers of drinks (there is a cooler in the consular waiting room).

The mission's security instructions will apply to those staying in the consular waiting room.